Provide incomparable support to your employees, wherever they are, any time they need you with an efficient, automated, and advanced helpdesk system.
World – Class Support Services
Always-On Employee Support! , Automated Feedback ,Customizable Forms- Automatic Assignment with Pre-set the rules
- Get fast diagnosis. Faster action.
- Auto-closure
- Allow one-on-one chats between employees and admin office for updates, progress, and closure
Features
HR Help-Desk Chat
Use the single-view dashboard to identify what is working, how many tickets are resolved, to check for any SLA breaches, and more. This encourages quick diagnosis and action.
HR Help-Desk Customizable Forms
Fashion custom forms based on category and subcategory levels to collect pertinent information from employees while raising queries.
HR Help-Desk Automated Feedback
Trigger feedback forms for employees to rate the support they received after query resolution. Allow one-on-one chats between employees and admin office for updates, progress, and closure.
GET IN TOUCH
Demonstartion of Application , Sales team directly for immediate assitance with all sales related inquiries.
Got Question
Simply complete the form below and we will get in touch with you shortly.
Employee Support
Deliver customer-quality support experience to your employees by offering them the best experiences, defining desired SLAs and track them rigorously. Define workflows and create unique categories for your organization and design your helpdesk, your way.
- Easy Configuration
- SLA-Led Employee Support
- Speedy Redressals
- Automatic Assignment
“The strength of the team is each individual member. The strength of each member is the team.”
Testimonials
Enhancing efficiency with cutting-edge HR technology. A single window to access all employee data, including attendance, leaves, and more, has enabled increased transparency.
Oliver
We trust RapidHR , the different sorts of compensation structures and components are very simple to administer. UI with good look and feel makes our users comfortable.
Lucas Ethan
The platform has been economical, enterprising, and has allowed us to expand and make use of the wealth of resources with the confidence that we are in great hands.
David
